Telstra‘s BigPond division seems to be trying to deal with its customer database leak controversy the best way it knows how: with new specials designed to look cheap.
This latest one seems amazing: A BigPond cable bundle, featuring 200GB of data transfer + line rental for $78 a month on a two year contract. That is pretty good if you don’t use BitTorrent -- otherwise, the uploads will wipe out your cap.
So, can people forget about BigPond’s massive screw up enough to want to think of them in glowing terms again and take advantage of a deal like this?
Existing customers are a far cry from forgetting about this whole ordeal anytime soon, that’s for sure.
Not only were 60,000 customers forced to change their account passwords in the face of the infamous security blunder (with a lot of them have no idea how to do something like that) but now a lot of those customers are the targets of a nasty phishing scam -- urging them to confirm their billing information or risk suspension of their account.
What a nightmare.
Maybe Telstra might want to consider using the below song as the tagline of their new broadband campaigns? Sounds like they could use all the help they can get.
Related articles
- Telstra Bigpond users targeted in post-data-breach phishing campaign (nakedsecurity.sophos.com)
- Telstra Leaves BigPond User Details Exposed (gizmodo.com.au)
- Avoiding Identity Theft from Phishing Scams (turbotax.intuit.com)
- 4 General Methods You Can Use To Detect Phishing Attacks (makeuseof.com)
- BigPond email back online (news.theage.com.au)


December 19th, 2011
Aaron Holesgrove 
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